MRG Recordings ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit mrgrecordingsreno.com or book our services.
Information We Collect
When you interact with our site, we may collect:
- Contact details you provide (name, email, phone) when booking a session or signing up for our newsletter.
- Booking details including service type, preferred date/time, and notes about your project.
- Payment information processed securely through Square. We never see or store your card numbers.
- Usage data like pages visited and time on site, collected automatically through standard web analytics.
How We Use Your Information
We use your information to:
- Confirm and manage your bookings
- Send booking confirmations, reminders, and follow-ups
- Send newsletter updates if you subscribed
- Improve our services and website
- Comply with legal obligations
Who We Share Information With
We share information only with service providers needed to run our business:
- Square, to process payments
- Google Calendar, to hold your session time on our studio calendar, along with your contact details and any notes you sent with the booking
- Resend, to send emails
- Airtable, to store bookings, payment records, workshop signups and waitlists, newsletter signups, session prep answers, feedback, and our notes about your project
- Netlify, to host the site
- Google Analytics, to count visits and see which pages people use
We do not sell your information. We do not share it with advertisers or data brokers.
Email Communications
If you subscribe to our newsletter or sign up for a promotional offer, we'll send you occasional emails about workshops, studio news, and special offers. You can take yourself off that list any time at mrgrecordingsreno.com/unsubscribe.
Booking-related emails (confirmations, reminders, follow-ups) are sent as part of providing our services and cannot be unsubscribed from while you have an active booking.
Cookies and Tracking
We use browser storage (localStorage) to remember if you've seen our welcome popup. We use server-side cookies to keep admin sessions secure. Google Analytics sets its own cookies to tell repeat visits apart, and we have it shorten your IP address. We do not use advertising cookies or tracking pixels.
Your Rights
You have the right to:
- Request a copy of the data we have about you
- Ask us to correct or delete your information
- Opt out of marketing emails at mrgrecordingsreno.com/unsubscribe
- Ask questions about how we handle your data at mrgrecordings@gmail.com
To have your information deleted, email mrgrecordings@gmail.com and we'll take care of it. Unsubscribing stops the marketing emails but keeps your booking history, so tell us if you want that removed too.
Data Security
We use industry-standard security practices to protect your information. Payment processing uses Square's PCI-compliant infrastructure. Our site runs on Netlify with TLS encryption.
Children's Privacy
Our services are intended for adults. We do not knowingly collect information from children under 13. If a minor wants to book, a parent or guardian must do so on their behalf.
Changes to This Policy
We may update this policy occasionally. Significant changes will be announced on this page with an updated date.
Contact Us
Questions about this policy? Email us at mrgrecordings@gmail.com.